I saved an Ad but I cannot download the Ad video

This happens if you try to download the video right after saving it.

Sometimes there's a 2-3 minute lag between the video being available and the Ad showing up in your Swipekit library. This usually happens when a lot of users are saving Ads during peak period and the video upload is queued.

If you still cannot download your video after 5 minutes, contact Shash at [email protected]