Helpdesk

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Are scraped ads from Brand Tracker shown inside Multiplayer? Are the ads really saved inside Swipekit? Do you offer refunds? How can I add teammates in my workspace? How can I change my password? How can I contact support? How can I create a new board? How can I create a new folder? How can I customize my invoices with company details? How can I delete my account? How can I log out of Swipekit? How can I save Ads from Linkedin Ad Library? How can I save Ads from Tiktok Top Ads? How can I share Ads from my library? How can I share a board with clients? How can I update my Workspace branding? How can I update my profile name and avatar? How can I upgrade or downgrade my subscription tier? How can I view my invoices? How do I cancel my paid subscription account? How long does the free trial last? How many brands can I track? How to bulk edit Ads inside the library How to find winning Ads inside Swipekit Multiplayer? How to install the Swipekit extension How to organize Ads with folders, boards and tags How to pin the Swipekit extension in Chrome How to save videos from Tiktok Creative Center? How to start tracking a brand How to upload your own creatives How to use AI scriptwriter in Swipekit I cannot signup with my email I saved an Ad but I cannot download the Ad video If I track a brand, will scraped ads be automatically saved? My Ads are not downloading properly My Workspace is full. How can I add more members? Once I start tracking a brand, what data will Swipekit collect? There is no blue button showing under Ads in Facebook Ad Library What Ad Libraries can I save Ads from? What happens after my 14-day trial ends? Whenever I try to save an Ad, I see error on the button Where can I find my saved AI generations?

Popular guides

How can I share Ads from my library?

How do I cancel my paid subscription account?

How long does the free trial last?

How to install the Swipekit extension

There is no blue button showing under Ads in Facebook Ad Library

What Ad Libraries can I save Ads from?

Getting Started & Account Access

Install Swipekit, set up your account, and manage access basics.

Ad Saving & Supported Sources

Learn where you can save from and how to troubleshoot save/download issues.

Library Organization & Sharing

Organize with folders, boards, tags, and share content with clients or teammates.

Brand Tracker

Track competitor brands, understand signals, and use tracker data in your workflow.

AI Tools & Generations

Write faster with AI tools and manage your saved generations.

Billing, Trials & Workspace Policy

Plans, invoices, trial terms, seats, and workspace billing policies.

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